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Study Abroad Handbook

Methods of Communication While Abroad

  Important Links to Remember

In this section, you will learn how to communicate better with a program's administration, family and friends while you are in Italy. When looking at a study abroad program in Italy, see if it has a 24-hour communication contact person both in Italy and in the United States. With the advent of the "information age," there now exists more than just one way to communicate internationally.

The U.S. Department of State offers the following additional information on Communication in Italy. For more complete information, please visit the Department of State.

  • Telephone: It is important to know the telephone numbers for the program administration in Italy and in the United States both during business hours and in case of an emergency. There may be a separate contact number for housing in Italy. It is important to know if a regular telephone number will be provided to you while in Italy, and if that number will be assigned to you before leaving the United States. The sample Emergency Card includes phone numbers you should have available at all times. When dialing Italy, you may check with the operator for long distance and international charges, which may also be found in the telephone directory. The international country IDD code for Italy is 64.
  • International Calling Cards: The most reasonable way to communicate between Italy and the United States may be through the use of an international calling card, available through various companies/providers. You can also purchase calling cards in Italy.
  • Cellular Phone: Cellular phones have become more common and less expensive around the world. Although local calls may be inexpensive, international calls may have a high cost. Short text messages sent from a cell phone may be a less expensive way to communicate internationally, provided the person you are messaging can receive text messages on his/her cell phone. Some multi-band phones that can be used in the United States can also be used in Italy. Cellular phone customers are advised to check with their network operators for their roaming status before traveling to Italy. Mobile reception on the whole is good as are on-line facilities for email sending/collecting.
  • Fax: In case phoning is not possible, a program’s offices in the United States and in Italy may have a fax machine available for communication.
  • Satellite Phone: Although still a very expensive alternative to regular or cell phones, satellite phones may be an effective method of communication in parts of Italy where communication is extremely difficult, or in the case of emergencies.
  • Wireless/PDA Device: Known as Personal Data Assistants or PDAs, and other wireless communication devices may be another way to communicate while in Italy. You will need to ensure that the device you purchase in the United States will work while you are in Italy.
  • E-Mail: Electronic Mail is probably the least expensive and easiest method of communication for people in different time zones.
  • Mail: (Regular or Express): Postcards and letters are still an important and inexpensive method of communication. For those documents that need to get there faster, there are many companies that provide fast international mail delivery. Before you go abroad, it is important to find out the mailing address for both your program’s administrative offices in the United States and in Italy, as well as your own mailing address (at your residence or administrative office when available). The national mail system of Italy and other countries may not be as fast as the U.S. mail service, so allow for extra time when mailing from abroad.